Manager, Software Engineering, ITC

About the job

WHO WE ARE LOOKING FOR As an Engineering Manager for NIKE STORES Engineering team, you will be part of a highly visible, Engineering team passionate about aligning strategic objectives with tactical demands. You will be instrumental in creating a team with a strong focus on instilling trust, effective collaboration, high performance culture and mindset to exceed business expectations and outcomes. Ability to navigate in a complex matrixed organization and lead the team towards successful delivery and individual career growth. In this role we are looking for a high performing Engineering Manager to play a critical role in building Retail Commerce & NIKE CASH product capabilities.

A successful Software Engineering Manager focuses on strategic impact, people management, knowledge management, business understanding and partnership, product thinking, and team empowerment and autonomy. You bring informed perspectives on AI and agentic engineering, and the ability to reason about architecture and platform trade-offs even when you are not writing production code daily.

It is the Software Engineering Manager’s responsibility to educate and align your reports on Nike’s goals and objectives.   Understanding Nike’s strategies and objectives and communicating them to your reports will guide their overall success.

In this role you will field the best team and be directly responsible for the well-being of your development squads.  With regards to hiring, the Software Engineering Manager will decide the number, necessary budget and technical competencies of the development squads in their domain.  This includes partnering with Nike’s Talent Acquisition team and external suppliers to apply the best candidates given the needed capacity.

As a people manager you will also coach, guide and drive your squad members.  You will provide a culture of learning to ensure that team members are well equipped to successfully deliver working software.  This includes preparing your team members for technology and strategic shifts within the broader Global Technology organization.

You will develop the work plans, technical priorities and partner with Product Managers, Program Managers and Program to validate the correct amount of new product work and technical investment—balancing near-term delivery with 2–3 year strategic horizons, portfolio simplification, and build/buy/partner/platform decisions. Finally, in your role you will be expected to resolve technical issues and business issues as necessary. In some cases, you may need to escalate these decisions to your leaders, but the Software Engineering Manager is expected to have the confidence and empowerment to make the right technical and commercial decisions.

You will apply business and commercial acumen—understanding P&L and value drivers, cost of technology, ROI, marketplace dynamics, and vendor economics—to ensure engineering investments align with Nike's strategic priorities. You will model change and learning agility, staying current with emerging technologies (including AI and agentic systems) and preparing squads for shifts in tools, platforms, and ways of working.

WHAT YOU WILL WORK ON

- Provide engineering leadership and best practices to continuously build new platforms and deliver working software.

- Contribute towards establishing best practices; drive collaborative review of design, code, test plan and dataset implementation performed by other engineers in support of delivering high quality product features.

- Responsible for driving excellence in Dev/Ops such as continuous integration, deployment, and improvement, test automation, instrumentation and observability, SLAs, high-availability, and improvement of ops metrics.

- Disseminate technical knowledge to the team members on emerging ideas through multiple forums (e.g., user groups, tech talks, design reviews, internal blogs).

- Owns the resource plans for the area (right talent and team composition)

- Mentor and develop other engineers. Develops competencies and skills of team members.

- Prepares and delivers performance reviews and conducts performance management coaching

- Make Hiring decision

- Collaborating with product team members at Nike World Head Quarter and India Tech center to design, develop, and deploy a highly scalable solutions, system and services.

- Collaborate with upstream and downstream technical teams across Geos to develop integrations to provide a seamless flow from planning to delivery.

- Participating in the construction of new features and identifying areas for improvement proactively.

- The squad you lead will work on innovating, architecting, designing, and implementing highly available, scalable systems, focusing on highly visible marketing initiatives.

Key Competencies:

- Provide technical leadership and guidance to ensure high the delivery of high-quality work

- Understands the pros and cons of different resourcing models and identifies the model that will provide the best results

- Identifies opportunities to improve operational and squad-level processes

- Develops resource plans to best apply engineering resources to the business priorities

- Understands and tracks budgeting changes throughout the fiscal timeline

- Develops technical roadmaps and partners with product to ensure an appropriate amount of technical investment at the squad level•     Develops the technical, personal and communication competencies of every member of the development squad

- Prepares and delivers performance management, performance ratings and annual pay reviews for all reporting full time employees•     Develops trusting relationships by ensuring that squads deliver on commitments

- Communicates relevant Nike strategies and objectives to the team in way that helps guide their success

- Demonstrates depth in AI and agentic engineering concepts, tools, and operating models; guides teams on when and how to apply them responsibly in retail contexts

- Brings technical depth across architecture, APIs, cloud, distributed systems, data, security, observability, and resilience; evaluates trade-offs with clarity and credibility

- Applies product thinking to connect engineering work to consumer, associate, and business outcomes—not just output

- Exercises business and commercial acumen—understanding P&L drivers, cost of technology, ROI, marketplace dynamics, vendor economics, and strategic priorities