Senior Software Engineer_QM+AI, Global Converse, ITC

About the job

WHO YOU’LL WORK WITH

This role typically reports to Software Engineering within Global Converse Technology (ITC), within the Supply chain, Planning and Corporate Functions

- Product Managers, Designers, and Program/Portfolio partners

- Platform and Site Reliability Engineering (SRE) teams

- Engineers, Security, and Architecture partners

- External technology partners and vendors

WHO WE ARE LOOKING FOR

We are seeking a We are seeking a Senior Software Engineer- QM + AI for Global Converse within the Supply Chain, Planning, and Corporate Functions. You are a strategic thinker with hands‑on expertise in systems orchestration and simplification. You thrive in complex environments, bring strong cross‑functional partnership, and could translate business needs into scalable, reliable technical solutions. You will support the engineering team by providing technical direction, architectural guidance, and delivery maturity, helping deliver high‑impact consumer and enterprise experiences. You lead with curiosity, problem‑solving rigor, and a commitment to elevating the maturity of Supply Chain, Planning, and Corporate technology capabilities across the enterprise.

Details on qualifications:

- Bachelor’s degree in computer science, Engineering, or a related field.

- 5+ years of professional software engineering experience building and operating production systems.

- Experience in microservices architecture, domain driven design, and RESTful API’s using languages such as Node.js and python

- Experience using cloud services to build an integrated application (AWS - EC2, ECS, API gateway, Lambda, Relational and Non-relational Databases), and container orchestration (Docker/Kubernetes).

- Hands on experience with automated testing frameworks for API, UI, and service level testing (e.g., Selenium, Cypress, Playwright, REST assured, Postman, Karate).

- Experience with implementing CI/CD and leading teams with DevOps responsibilities of deploying and supporting the software in production

- Proven delivery excellence in highly collaborative, multi-disciplinary teams.

- Expertise in microservices architecture, domain driven design, RESTful services,

- Proficiency in one or more of: Java/Kotlin, JavaScript/TypeScript, Python, or Go.

- Good to have experience with observability & monitoring tools (e.g., Splunk, SignalFx)

- Familiarity with messaging and streaming platforms (e.g., Kafka, Event Hubs).

- Knowledge of secure coding practices, identity and access management, and compliance considerations.

- Exposure to Supply Chain and Corporate domains, such as inventory, order management, logistics, warehouse management, and financial systems.

- Experience implementing or integrating with ERP platforms.

- Strong problem-solving skills, with experience troubleshooting complex, distributed systems.

- Excellent verbal and written communication skills, with the ability to engage both technical and business stakeholders.

- Eagerness to learn and apply AI driven solutions to improve engineering productivity and system outcomes, and operational efficiency

- Strong collaboration and A growth mindset — curious, adaptable, and energized by evolving technology.

WHAT YOU’LL WORK ON

- Design & Develop: Build, test, and maintain React applications and Node services providing functionality necessary to enable our software Engineering efforts.

- Collaborate: Work closely with product managers, engineers to understand requirements, technical specifications, and deliver quality software.

- Design, develop, and execute test strategies, test plans, and test cases across functional, integration, system, and regression testing.

- Write and maintain automated tests (API, service level, UI, and data validation) using modern frameworks and tooling.

- Test and validate end to end business workflows across Supply Chain, Planning, Finance, and Corporate systems.

- Validate integrations and data flows between systems such as ERP, OMS, WMS, Planning tools, and Finance platforms (REST APIs, events, batch jobs).

- Front-End Development: Design and implement RESTful APIs, microservices, services using technologies like Node.js

- Review code developed by other developers and provide feedback to ensure best practices

- Database Management: Develop databases, ensuring efficient data storage and retrieval.

- Testing & Quality Assurance: Write unit tests, integration tests, and maintain high code quality standards using tools such as Jest, Mocha, or similar.

- Performance Optimization: Identify and fix performance bottlenecks across the full stack, ensuring high availability and responsiveness.

- CI/CD Integration: Integrate with and maintain continuous integration/continuous deployment (CI/CD) pipelines for seamless software delivery.

- Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.

- Provide technical leadership and mentorship to engineers, analysts, and partner teams.

- Partner with business and technology teams to define product features, and design, build, and launch new products or enhance existing platforms.

- Contribute to architecture evolution, security by design, and cost-efficient solutions.