Solutions Analyst, Ops & Analytics

About the job

Primary Responsibilities:

Quality and Efficient Output Production: •        Plan and execute projects with minimal direction, leveraging prior industry knowledge to address new project types. •        Use Excel, PowerPoint, Power BI and other tools to create customized, effective, and accurate deliverables for clients based on practice team input. •        Leverage benchmark/survey information and business knowledge to identify meaningful trends, competitor insights, and recommendations for client engagements. •        Analyze client organizational structures (e.g., sales/field teams) to standardize and compare roles across companies. •        Utilize and improve automation tools to generate analyses more efficiently. •        Participate in the design and implementation of customized benchmarking surveys using web-based tools. •        Conduct quantitative and qualitative data analysis to identify patterns, outliers, and statistically significant trends across client survey responses. •        Translate complex data sets into clear visual narratives using dashboards, charts, and data tables that drive actionable client recommendations. •        Ownership of Work: •        Deliver work accurately and consistently within project timelines. •        Demonstrate self-management skills while leveraging peer and manager experience. •        Balance both detailed execution (“in the weeds”) and strategic insights as needed. •        Communicate methods, results, and their implications clearly with minimal oversight. •        Critical Thinking & Innovation: •        Contribute to product development initiatives focused on analytics and benchmarking. •        Identify new ways to integrate technology and analytics •        Teamwork: •        Collaborate effectively with peers, providing support and feedback. •        Participate actively in reviews and discussions, contributing insights and clarifications. •        Demonstrate openness to coaching and apply feedback to deliver stronger results.

Skills and Experience Required •        Bachelor’s degree •        Expertise in Microsoft Excel, PowerPoint, Word, and Power BI •        Excellent analytical and problem-solving skills •        Strong attention to detail with the ability to review and refine outputs •        Strong business writing, communication, and presentation skills •        2–4 years of experience in analytical or operations roles •        Demonstrated ability to thrive in a collaborative, team-oriented environment •        Strong foundation in data analysis and statistics •        Experience working with structured datasets to perform analysis, identify trends, and communicate findings in business-friendly formats. Preferred •        Exposure to competitor benchmarking or competitor insights analysis •        Familiarity with advanced analytics techniques (PowerBI, Power Query, automation tools) •        Salesforce reporting and dashboarding experience •        Experience in the Pharmaceutical / Life Sciences industry •        Experience developing or following Standard Operating Procedures •        Qualtrics or similar survey platform experience •        Understanding of market research survey design concepts Familiarity with data visualization principles and BI storytelling best practices