Program Manager (R-19935)

About the job

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Key Responsibilities: - Transformation Strategy & Roadmap: Define transformation goals, create implementation plans, set success measures, and ensure alignment with business priorities.

- Operating Model Design: Review and improve organizational structures, governance, and ways of working to enhance efficiency.

- Process Transformation: Assess current processes, identify gaps, and design improved future-state processes.

- Program Delivery: Manage transformation projects from planning to execution, ensuring timely and successful delivery.

- Business Analysis & Problem Solving: Conduct assessments, gather requirements, facilitate discussions, and provide practical solutions.

- Cross-functional Leadership: Work with teams across business, technology, operations, finance, and compliance to drive outcomes.

- Change Management: Support business adoption through communication, training, and stakeholder engagement.

- Performance Measurement: Define and track KPIs to monitor progress and measure business impact.

- Governance & Executive Reporting: Manage governance forums, project reporting, risks, budgets, and key decisions.

- Continuous Improvement: Identify opportunities to improve processes, increase efficiency, and implement best practices.

- Technology-enabled Transformation: Partner with technology teams to deliver digital and system-driven improvements.

- Stakeholder Management: Build strong relationships with senior leaders and teams to drive alignment and execution.

Key Requirements: - 12+ years of experience in business transformation, consulting, program management, or process excellence, organizational change, or strategic initiatives.

- Bachelor’s degree required; MBA or equivalent postgraduate qualification preferred.

- Experience leading enterprise-wide transformation initiatives and driving business change.

- Expertise in operating model design, process improvement, and change management.

- Strong stakeholder management skills with exposure to senior leadership.

- Proven track record in governance, risk management, budget oversight, and benefits realization.

- Experience managing consulting engagements or large transformation programs.

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