Operations Manager - Mortgage

About the job

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

- Directly and through staff,   manage   and   coordinates   the operational activities for assigned functional   area (s)/region(s)

- Ensures   quality service and effective operations support for all assigned internal and external customers. Leads   high-performance   teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees

- Oversees   adherence to corporate policies and procedures and   ensures   compliance with applicable laws and regulations within   areas   of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units

Basic Qualifications     - Bachelor’s degree, or equivalent work experience

-   Typically   Five   to   seven   years of   total   experience   as   Operation Manager

- Three to Five years of relevant experience in an operations Manager or Team Management  role

Preferred Skills/Experience

- E xperience in people management,   Time management,   Data driven decision making, Performance management

- Thorough knowledge of operational functions, systems, procedures, various   products   and/or services supported by the assigned area(s)

- Understanding of applicable Federal and State laws and regulations

- Thorough knowledge of applicable products, programs, financial   analysis,   and related documentation   is   applicable

- Good organizational, managerial and project management skills

- Well-developed customer relations skills

- Excellent interpersonal and verbal and written communication skills

- Excellent supervisory and management skills

- Ability to manage multiple tasks

Work   Mode:   5 Days in Office

Shift   Timings:   6.00   PM   to   3.00   A M

Location:   Chennai

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.