Specialist, Product Management

About the job

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Overview MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise • We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data • We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

MasterCard Data & Services is seeking an accomplished Product Specialist to support the delivery and evolution of its Business Intelligence products. These products are at the heart of a world-class analytics eco-system built on a universe of behavioral data. They help everyday business users to make smarter data-driven decisions which move the needle on business performance. Product Specialist in Insights & Analytics at Mastercard • Contribute to the development of analytics strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value • Provide creative input on projects across a range of industries and problem statements • Collaborate with Mastercard team to understand clients’ needs, agenda, and risks • Develop working relationship with client analysts/managers, and act as trusted and reliable partner • Translate a deep understanding of our customers into products and solutions that drive significant customer value • Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role • Develop, upgrade and deliver scalable Business Intelligence products by understanding regional needs and tradeoffs that serve an array of customer segments • Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings • Coordinate across cross-functional teams for product usage, solve challenges and continuous product enhancement • Support the product strategy including such as distribution of reporting products through the platforms • Work with the Global Product Management team to prioritize development efforts as they align against product strategy • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals All About You • Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics • Leverage diverse analytic tools (SQL, etc.) for end-to-end ownership of delivering scaled analytic products • Data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Power BI & Tableau), and working with Hadoop framework and coding using Impala, Hive, or PySpark • Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence • Strategic mind set to solve complex and ambiguous problems • Keen understanding of competitive offerings and industry trends in the market • Understand the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements • Excellent written and verbal communication skills including the ability to interact with clients • Highly organized and able to deal with multiple and competing priorities • Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;

- Ensure the confidentiality and integrity of the information being accessed;

- Report any suspected information security violation or breach, and

- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.